You found the hidden place. 

Hello, Mr. Kraus, The shipment was not delivered because the required fee was still not paid C STATUS: HOLD FOR DUTY TAX PAYMENT / UPS CONTACTED THE RECEIVER SLIC / LOC: 1139D / KIEV HUB UA SHIPPER: E1225F DATE: 30/07/20 10:41 REMARKS:  0951290689 more additions Brokerage department has informed that the receiver will come to UPS location for cust. Clearance and release. Regards Kateřina Janoušková 

Hello, Mr. Kraus, We have requested an inspection in Ukraine via CZ customer service and we will inform you ASAP Regards Kateřina Janoušková Good day, Unfortunately, even after 10 days, UPS allegedly does not communicate with the recipient and the shipment is still waiting to be cleared. As a service provider, I am asking you to contact UPS Ukraine and urgently resolve the situation. Thank you in advance. Regards, Pavel Kraus

Good day, the consignee must contact the local UPS and complete customs clearance. UPS may clear the shipment on behalf of the consignee, but must provide the necessary documentation and pay customs duties. Thank you Best regards / Kind Regards Alexandr Michaljanič 

Hello, thank you for the info. Please express how the addressee should proceed. The information from the last email is very fragmentary. Regards, Pavel Kraus

Good day, see below for the amount of the customs debt. The recipient must pay for it, transfer to the Czech Republic is not possible. It's about 29 euros And if the cnee will use the brokerage service, it costs 20 euros Thank you Best regards / Kind Regards Alexandr Michaljanič 

 Good day, Thanks for the information. 240 EUR is the total value of the shipment for which it was purchased by us. As I have written / said several times before, this is a work of art, part of an art project, not a commodity that we send to Ukraine for sale. So please know how to proceed. 

 Good day, we received a message from Ukraine, see below. Please see invoice. The cost of the parcel on the invoice is 240 euros this is higher than 100 euros. The cnee needs to pay taxes and fees for the excess value. Thank you Best regards / Kind Regards Alexandr Michaljanič 

 Good day, Please do you have any new information from the Ukrainian branch of UPS? I have just received an automatic notification that the shipment is still on hold and payment is required. Thank you in advance for your prompt response. Regards, Pavel Kraus

Good day, Thanks for the information. Please let me know when you have more information. Regards, Pavel Kraus 

Good day, I do not understand much. We have sent a query for UPS to UA. Regards / Kind Regards Alexandr Michaljanič 

Good day, The recipient was directly at Kiev UPS on Friday and sent me the following description of the situation: I've been to the tax of fi ce and they told me you made the documents wrong, it has to say that the insurance cost is 240 € and you put the price in a wrong window, which says that I have to pay 240 € + tax. I explained to them the situation with the project and the only way to have it for free is to put me as a company, not as a physical person. Unfortunately I dont have such a permission (my mom and my friends do, we can try to put it through them) but I am afraid it's too complicated. I have been living in Ukraine only 1.5 year since my emigrant experience in Poland and I never had such a situation. Please provide information on how the situation could be handled. Thank you in advance. Regards, Pavel Kraus 

Good day, it looks like the recipient has started responding. We contacted the cnee and informed her about customs clearance. The cnee will be provide clearance. Thank you Best regards / Kind Regards Alexandr Michaljanič ina 

Good day, What documents are these, please? Thank you for the information. Regards, Pavel Kraus

 Good day, according to UPS, the recipient did not provide the documents for customs clearance of the shipment, if it does not deliver them, it is not possible to clear the consignment. I recommend that you inform the recipient that it is necessary for him to fill in the documents for customs clearance.

  Thank you Best regards / Kind Regards Alexandr Michaljanič 

Good day, at the moment there are only the following options, as I have already written: The recipient will either pay the fees, or the shipment will be returned to the Czech Republic undelivered, or it should be possible to transfer the fees to the Czech Republic (must be verified). I will try to find out via UPS how much is stuck there and whether it is possible to charge it. Thank you Best regards / Kind Regards Alexandr Michaljanič 

Good day, I quote Mr. Valter and his e-mail from 13.7.2020: "In that case it is simple, under this HS code it is clear with UPS at export and import as well, you are exempt from CLA • " In the sentence "exports and imports" are indicated. I apologize, but it seems that this procedure also addresses the exemption from customs duties in Ukraine. I'm still waiting for your solution proposal. Thank you. Regards, Pavel Kraus 

Good day, the only thing that matters all the time is that you do not pay duty on re-importation. This was also entered in the original request. I repeat that this does not address the exemption from customs duties in Ukraine. This is a matter for the recipient and local regulations. Thank you Best regards / Kind Regards Alexandr Michaljanič 

Good day, I'm confused and surprised about why the delivery from UA is handled directly upon delivery and why I wasn't notified of this during the communication last week. I assume that the situation will be resolved by a new customs pro forma invoice? Or is it necessary to supply a confirmation of ordering the transport back from UA? Thank you. Pavel Krasu 

Good day, The issue addressed concerns only re-importation into the Czech Republic and clearance so that the duty is zero, not customs duties in Ukraine. The recipient will either pay the fees, or the shipment will be returned to the Czech Republic undelivered, or it should be possible to transfer the fees to the Czech Republic (must be verified). Thank you Best regards / Kind Regards Alexandr Michaljanič 

Hello to Smartex, When checking the status of the shipment (tracking no .: 1ZE1225F6799235061) I found out that her status is now: Your package is being held for payment of duty and tax. After our intensive communication from last week, this surprised me unpleasantly. I ask for your comments and progress in resolving the situation. Thank you in advance for your prompt response. Regards, Pavel Kraus 

Good day, Thanks so much for the good news. So I will ask my colleagues from Smartex to pass the information to UPS. Have a nice day. Regards, Pavel Kraus 

Good day, In that case, it's simple, under this HS code, clear it with UPS for export and for import as well, you are exempt from CLA • S pozdravem / With best regards Lukáš Valter Air Export & Import 

I'll send the invoice in a moment as soon as the director prepares it. It is about this equipment, cassette recording equipment, which, in my view, corresponds exactly to HS code 8519 81 00. The recorder we bought through eBay from the UK is owned by MeetFactory. We are VAT payers. 

Good day, Please send an invoice with the value, state there that it is a temporary export for the purpose of recording. The HS code is the customs code of the goods, so is it a recording recorder? Did you import it? If so, what was the customs code on the SAD. Are you a VAT payer? Take a look at the table where would it be appropriate to include it? For example, HS 8519 81 00 has a zero duty and no special export is required, the import duty is 0 so this procedure would be unnecessary. Thank you S pozdravem / With best regards Lukáš Valter Air Export & Import 

Subject: Re: temporary export Ukraine Hello, Mr Valter, Thanks so much for the message. In the attachment I send a scan of direct power (incl. Confirmation of the appointment of the statutory body). I'm also forwarding the export form I received from Smartex. Can you please tell me what the HS code is and how to get it? The shipment is exported as part of an international art project. There is an old cassette recorder in the transport case, on which selected musicians from various European countries record their music material within a few days, which, when the shipment returns to the Czech Republic after a few weeks, will be arranged and combined into a single music recording. I also send the photographer and the contents of the shipment as an attachment. Unfortunately, I have not copied the serial number. Thank you. Regards, Pavel Kraus 

Hello, Mr. Kraus, They say you need to make a temporary export, please send us a power of attorney and an invoice with a description + HS code, if necessary, I will contact you what will be needed next. Also the reason why you are exporting it and what will happen to it, the invoice should have a serial number and it is better to send me a photographer, after customs clearance the goods can go on with UPS Thank you S pozdravem / With best regards Lukáš Valter Air Export & Import 

Notice: We work on the basis of the General Shipping Conditions Union of Forwarding and Logistics in the Czech Republic in the latest version From: Info - Smartex < info@smartex.cz > Sent: Monday, July 13, 2020 10:16 AM To: valter@orangeblue.cz Subject: temporary export Ukraine Good day, As I advised, I will ask for temporary exports 

Sender: What's going on: I would be interested in transporting a package from Prague to Kiev, Ukraine. It is a recording device with a cassette, into which a Ukrainian artist records original music material within a few days and then sends the device back to the EU. For this reason, I would like to avoid paying customs duties - is there any way to circumvent this (eg send as a gift; customs carnet, etc.)? The shipment was picked up by UPS and is currently "sitting" at their customs department. I'll ask for a process with DHL. Please contact the sender directly so that there is no delay Please send us the price of the transport. Thank you very much